Terrace Lakes Resort

If I could give this place zero stars I would. DO NOT BOOK HERE!! The front desk check in lady was zero help in even finding our room. She never even checked my ID to confirm who I was. Finally we find our room and the LITERAL WALL IS COMING OFF && the room smelled so bad like pee, I left a coat on the ground and had to end up washing it. Very disgusting place that should not even be allowed to be rented out. They claimed to refund me my remaining days and still have not. Not to mention I TIPPED THEM before seeing the room! I drove 8 hours for this. I’m so pissed. I will be reporting them to better businesses because the fact they are still allowed this misinformation on there “resort” is absolutely ridiculous. Do better Terrance.

I am only rating the hot springs since that is all we experienced. It was ok. I am not a fan of sharing a small pool with so many people that you pretty much bounce off one another. The bathroom/ changing rooms were tiny. Nothing like rubbing bums with someone while dressing. For such a small space, maybe time slots would be better. Also- side note for swimmers- it is a hot spring... wearing a full face of makeup and a gallon of perfume is non-sense. No one wants to smell it, nor do we want to have your makeup melting off next to us.

I am constantly in awe of how poorly this place is run. From the offices filled with paperwork from the 1980s when you walk in, to the service workers who couldn't hate their jobs more. The potential for this place is great, the boomers in charge are not.

If you need a place to just sleep for the night this is the place. Nothing fancy you can unfortunately hear through the walls so I'd bring a noise machine. What lacked in the room was made up by the pool. Very clean and nice very relaxing. They do have a wonderful café but didnt try it.

The hot springs pool was fine, not dirty like a previous review had stated. I was in the pool for an hour and a half and there was no dirty scum on the water. The pool attendant was helpful and adjusted the water temperature up to about 98 or 99 degrees. $15 per person to enter the pool. Stayed at a condo from resort, was dated, but was clean, a bit musty smelling, no Wi-Fi available, and I couldn't get any cell phone signal either. No telephone provided in condo. Also the condo is for sale if anyone is interested.