Fun Factory

Rude employee and manager. Simply asked the guy standing behind the counter doing nothing if he could check the balance on my son’s card and he rudely said no. He said he was helping somebody. There was no one standing at the counter except for me. I found a scanner machine on my own that gave me the balance. He then said give me your card. I said there’s no need now bc I knew the balance. He rolled his eyes at me, and I told him that he has a real attitude problem and is rude. Then a rude manager came over to defend his rude employee, so I guess it’s a prerequisite for the employees to be rude there. They should change the name to the rude factory!

They’ve upgraded many of the games and they seem to be laid out with more open space which I love! Tuesday’s are half off games for gold members so that is a little perk we love for a treat during the week if we need a game day! Love that you don’t have to go in the mall to get there too

In town for my son's birthday and we came in and Amanda was working and she was absolutely amazing. She made his night .

Love love love will go back soon

I want to share my experience about our trips this summer at the fun factory! We love to come and play games with my grandson. He loves to collect the tokens to try and save for a “big” prize. The bonus to coming here is your sweet employee, Demetrius. He is a pleasure! A kind man, I was having trouble with my knee on our last visit and he got a chair for me 🥰. He remembers us when we return, like a true friend. He is wonderful and she be comeneded on his fine pleasantries and helpfulness! We love to come and we will be back soon!